Terms and Conditions

These Terms govern the use of this website and the services offered by Trifecta Partners Srl, with registered office in Syracuse, Italy, trading as Syncravia Executive Aviation. Contact: [email protected]. A. WEBSITE TERMS The content of this website is provided for information purposes and does not constitute an offer to contract. Prices, availability and aircraft indicated or described on the website are indicative and always subject to confirmation. Brand names, logos and content belong to their respective owners and may not be reproduced without authorisation. Access to the website is permitted for lawful purposes only. B. BROKERAGE TERMS Syncravia acts exclusively as an air charter broker. Syncravia does not own, operate or control aircraft and is not an air carrier. Every flight is operated by an appropriately licensed third-party air carrier, which is solely responsible for the operational conduct of the flight, for the crew, for airworthiness and for compliance with applicable aviation regulations. The air transport contract is entered into between the client and the operating carrier, or between Syncravia and the carrier on behalf of the client, according to the structure indicated in the individual quotation. The carrier's own conditions of carriage apply to the flight. Quotations are valid for the period stated in the document and are subject to aircraft availability at the time of confirmation. A booking is confirmed only upon written confirmation from Syncravia and receipt of the agreed payment. Syncravia is not liable for cancellations, delays, diversions, technical issues, air traffic restrictions, weather conditions or any other event attributable to the operating carrier or to force majeure. Syncravia's liability is in any case limited to the brokerage fee received for the mission concerned. Payment methods available depend on the booking structure and on the operator involved and are indicated in the individual quotation. C. CLUB MEMBERSHIP TERMS Membership of the Syncravia Club is by application and is granted at Syncravia's sole discretion. Submitting an application does not create any right to be admitted, and Syncravia is not required to state the reasons for a decision. Membership is annual, personal and non-transferable. Membership fees, renewal terms and any applicable conditions are communicated during the application process and confirmed in writing before any payment is due. Membership grants access to the benefits described on this website, including Syncravia Shared, priority handling and member-specific opportunities where these are available. Membership does not guarantee aircraft availability, a specific price, a specific aircraft type or the existence of shared flight opportunities on any given route or date. Syncravia may suspend or terminate a membership in the event of a breach of these Terms, of conduct that is detrimental to other members or to the reputation of the Club, or of failure to pay. A member may terminate the membership at any time, in which case the fee for the current period is not refunded save where mandatory law provides otherwise. D. SYNCRAVIA SHARED TERMS Syncravia Shared is an opt-in service reserved to Club members. A member expresses interest in sharing a specific charter; Syncravia then seeks compatible members travelling on comparable routes and dates. Participation requires each member to accept that their name and the passenger details required for the flight manifest are disclosed to the operating carrier and, to the extent necessary for the organisation of the flight, to the other participants. Sharing a charter requires flexibility on departure time. The final departure time is agreed among the participants and confirmed by Syncravia together with the carrier. The cost allocation among participants is communicated in writing before confirmation. Once the charter is confirmed, the allocation is binding on all participants. If a compatible match is not found, or if a matched member withdraws before confirmation, the shared arrangement does not come into effect and the original member may proceed with a full private charter at the applicable price or cancel the request without penalty, unless the charter has already been confirmed with the carrier. After confirmation, cancellation, no-show and amendment conditions are those of the operating carrier and are passed on to the participants. A no-show does not entitle the participant to a refund of the allocated share. Syncravia may decline to arrange a shared flight where the participants, the aircraft or the route are not suitable, or where the carrier does not accept the arrangement. E. GENERAL These Terms are governed by Italian law. The Court of Syracuse, Italy, has exclusive jurisdiction, save for the mandatory jurisdiction provided for consumers by applicable law. Syncravia may amend these Terms. The version in force is the one published on this page at the time the request is submitted. For any question: [email protected]