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MEMBERSHIP PROGRAMME

Two ways to fly with Syncravia.

Private charter brokerage stays open to every qualified client. Paid membership buys enhanced access, service, privileges and eligibility for Syncravia Shared.

No paywall between you and an aircraft

A client who wants Syncravia to source and arrange a charter can become a client immediately, without buying a membership first. Access is the entry point into the ecosystem. Club is the entry point into the member ecosystem — and the only way into Syncravia Shared.

The four tiers

Access and Club are available today. Black and Platinum are designed and already built into the platform, but are not commercially available at launch.

Available now

Syncravia Access

Private aviation, intelligently sourced.

No annual fee

The entry point. For clients who want Syncravia to source and arrange private charter flights without an annual fee. Registration is subject to our standard compliance and eligibility checks.

  • Private charter requests and aircraft sourcing
  • Personalised quotations through the Syncravia operator network
  • Booking coordination and standard support
  • Client account with booking history and saved preferences
  • Saved passenger details where appropriate
  • Eligible to apply for Syncravia Club

Not included

  • Syncravia Shared participation, matching and alerts
  • Club priority sourcing and service queue
  • Member-only opportunities, events and partner benefits

Available now

Syncravia Club

Private aviation with access, priority and Shared.

By application per year

The core paid membership. Twelve-month term, by application. Club is not an ordinary online subscription: you apply, we review, and membership is activated on acceptance.

  • Everything in Access
  • Full eligibility for Syncravia Shared
  • Priority aircraft sourcing where operationally practicable
  • Priority service queue and member support channel
  • Persistent aviation profile: airports, aircraft categories, passengers, catering, pets, special assistance
  • Private opportunities, selected empty legs and last-minute options
  • Selected partner privileges and member events

What membership does not promise

  • A Shared match, a departure or a particular route
  • Aircraft availability or a particular price
  • A blanket discount on every charter

Future tier · by invitation

Syncravia Black

A dedicated aviation relationship.

TBD

A higher-touch relationship for frequent Syncravia clients, monetising service level and priority rather than discounts. By invitation.

  • Everything in Club
  • Named aviation advisor as your principal contact
  • Enhanced availability of support, including out of hours
  • Higher sourcing priority and priority Shared matching
  • First look at selected empty-leg opportunities
  • Proactive journey planning and enhanced passenger management
  • Enhanced assistance when an operator disruption occurs

Future tier · by invitation

Syncravia Platinum

Your private aviation office.

TBD

A fundamentally deeper servicing relationship, introduced only if a segment of clients genuinely requires a family-office style aviation service. Strictly by invitation.

  • Everything in Black
  • Senior relationship manager
  • Highest internal service and sourcing priority
  • Annual aviation-needs review and recurring-route planning
  • Direct coordination with executive assistants and family-office teams
  • Bespoke sourcing mandates and priority escalation
  • Bespoke travel, spend and itinerary reporting

Club configurations

Family and Corporate are configurations of Syncravia Club, not separate tiers. The tier stays Club; only the number of named persons changes.

Individual

1 named member

Personal and non-transferable.

On application

per year

Family · up to 3

Up to 3 named family members

Supplement over the individual configuration.

On application

per year

Family · up to 5

Up to 5 named family members

Supplement over the individual configuration.

On application

per year

Corporate · 1 to 3

1–3 nominated persons

Central account and corporate billing profile.

On application

per year

Corporate · 4 to 6

4–6 nominated persons

Consolidated booking management and reporting.

On application

per year

Family places must correspond to actual family members and are named. Corporate named travellers may be substituted for a genuine organisational reason, subject to verification. Neither configuration may be used to rotate unrelated people through a single membership. The annual fee for each configuration, exclusive of any applicable taxes, is disclosed in writing during the application, before any commitment.

Corporate accounts

A corporate account adds nominated traveller management, a corporate billing profile, authorised administrators, consolidated booking management and reporting. Access is role-based: a company administrator does not automatically see every piece of personal information belonging to a traveller. Company billing data, booking information, passenger data and private travel activity are kept distinct.

What each tier includes

FeatureAccessClubBlackPlatinum
Annual feeNoneBy applicationTo be definedTo be defined
Private charter brokerageYesYesYesYes
Aircraft sourcingStandardPriorityHigher priorityHighest priority
Client account and booking historyYesYesYesYes
Saved passenger profileYesYesYesYes
Travel preferencesBasicFullEnhancedAdvanced
Syncravia SharedYesYesYes
Initiate a Shared requestYesYesYes
Shared alertsYesPriorityHighest priority
Shared matching priorityStandardPriorityHighest
Priority service queueYesEnhancedHighest
Member serviceStandard supportMember supportNamed advisorSenior relationship manager
Out-of-hours supportSelectedYesYes
Selected empty-leg opportunitiesLimitedYesPriorityHighest priority
Member-only opportunitiesYesPriorityHighest priority
Proactive journey planningYesAdvanced
Disruption supportStandardPriorityEnhancedHighest
Partner privilegesSelectedEnhancedBespoke
Private eventsSelectedBlack eventsPlatinum experiences
EA / family-office coordinationSelectedYes
Bespoke reportingCorporate onlySelectedYes
AdmissionRegistrationApplicationBy invitationBy invitation

Black and Platinum are future tiers and are not commercially available at launch.

Syncravia Stars

The Syncravia recognition programme. Every brokered charter earns Stars on the account. Club members receive a welcome credit when the membership is activated and earn Stars faster than Access.

Syncravia StarsAccessClub
Welcome creditOn membership activation
Earn rate on chartersStandardAccelerated
Stars on Shared participationsYes
Bonus on confirming a new termYes
Stars on Family and Corporate configurationsIncreased credit
Member benefits unlocked by StarsSelectedFull

Stars are a loyalty recognition: they are not a means of payment, have no monetary value, are not redeemable for cash and are not transferable. Balance, credits and redemptions are recorded on the member account and disclosed on request. Earning rules may be updated prospectively, with no effect on Stars already accrued.

Fee, term and withdrawal

Syncravia does not publish membership fees on the website: they are disclosed in full, in writing, during the application, before you are bound and before any payment. The Membership Order states the total price, applicable taxes, the twelve-month term, the activation date, the absence of automatic renewal, the benefits included, the grounds and procedure for suspension or revocation, and the complaint channels. If you apply as a consumer you have fourteen days to withdraw from the contract, without giving reasons and without penalty.

Syncravia Shared is a Club benefit

Shared is one of the main reasons to join Club. Access clients can see that Shared exists but cannot take part until they are admitted to Club. Shared is a private matching service between members with compatible travel requirements — not a public marketplace. Nothing is sold by the place, no timetable is published and every charter is operated by a licensed air carrier and confirmed only once all participants have accepted and settled their share.

Term and renewal

Club runs for twelve months. There is no automatic renewal at launch. We contact members before expiry with the applicable price and the benefits for the coming term; the membership continues only if the member expressly accepts and pays. If no renewal is accepted, the membership simply becomes inactive at expiry.

On pricing

Membership is not a rebate programme. We do not promise a fixed discount on every charter, a guaranteed lowest price or fixed member rates. Club and higher tiers may receive preferred member pricing where available, brokerage-fee advantages at our discretion, selected member opportunities and partner benefits.

Start where it makes sense for you

Open an Access account and request a charter today, or apply for Club if Shared, priority and member opportunities are what you are after.

What are you applying for?

Submitting this application charges you nothing. The annual fee, applicable taxes and all conditions are disclosed to you in writing before any commitment.

Interested in Syncravia Shared?
In what capacity are you applying?

This determines the applicable regime: applicants acting as consumers benefit from the mandatory consumer protections, including the right of withdrawal.

Pre-contract information

  • Term: twelve months from the activation date stated in the Membership Order.
  • No automatic renewal: the relationship ends at expiry unless a new proposal is expressly accepted.
  • Annual fee and applicable taxes disclosed in writing before any commitment or payment.
  • No amount is charged when you submit this application.
  • Admission is subject to Syncravia's assessment of consistency with the positioning and of the Club's integrity, safety, reliability and quality requirements.
  • Right of withdrawal: applicants acting as consumers have fourteen days from conclusion of the contract to withdraw, without giving reasons and without penalty.
  • Suspension and revocation are possible only on the grounds set out in the Membership Terms and following the procedure described there.
  • Membership does not guarantee a Shared match, aircraft availability or any particular price.
  • Complaints and communications: [email protected].